Privacy Policy
Effective date: September 25, 2026Last updated: September 25, 2026
This policy covers the Lovemobile website at lovemobile.com, your Lovemobile account, and the MCP connector that links your account to an AI assistant. It says what A-PROMO DIGITAL GROUP LTD collects, why, how long we keep it, who else sees it and what you can ask us to do about it.
Who we are
The controller of the data described here is A-PROMO DIGITAL GROUP LTD, a company registered in Cyprus under number HE 449235, VAT 60023563W, at Pavlou Valdaseridi 2A, 1st floor, 6018 Larnaca, Cyprus. Write to us at [email protected], or call +357 23 020616, about anything on this page.What we collect
What you tell us on the website.If you request an audit or book a call, you give us your name, work email, a link to your app, your main market and what you want to fix. If you write to us, we have your email and whatever you put in the message.
What your account holds.
Creating an account requires an email address and a password. Using the service adds what you enter: the apps you add, the keywords you track, and the stores, countries and locales you work in.
Technical data.
IP address, browser type and version, pages opened, times of requests, referring address and campaign parameters in the link you arrived through. Any web server records this, and we cannot serve a page without it.
Measurement.
What analytics collects, and which cookies we set, is described in the Cookie Policy at lovemobile.com/cookie. Analytics runs only after you agree to it.
We do not buy personal data about you from anyone.
MCP connector and AI assistants
What the connector does
Lovemobile offers an MCP (Model Context Protocol) connector that links your Lovemobile account to an AI assistant that supports the protocol, such as Claude, operated by Anthropic PBC. MCP is an open protocol, so the assistant may be one we operate, one you run yourself, or one operated by any third party whose client supports it. You choose which. Your Lovemobile account registers and authorises the connector; you ask your questions, and read the answers, inside the assistant. The connector answers questions about apps published in the App Store and Google Play, any app and any search term, not only your own. Connecting is optional and you start it.What we receive
- The parameters of each call the assistant makes on your behalf: application identifiers, search terms, store, country or locale, and date ranges. These parameters can reflect the wording of your question, so if you type personal details into your question, they may reach us this way.
- What your requests record in your account: the applications and search terms your requests refer to, and the stores, countries and locales they concern. Some requests register an application or a search term in your account so that we can collect data for it, return it to you, and keep collecting it for later requests.
- Request logs: timestamps, the tool called, its parameters, and the outcome.
What we send to the assistant you connected
When you use the connector, we return the following to the operator of that assistant (the "assistant provider") so that it can answer you:- application catalogue data: name, identifiers, developer name, category, icon, price, description, and the locale of the record;
- search-term and ranking data: the terms requested, ranking positions over time, and demand metrics;
- rating data: rating values, rating counts, and rating history, including the breakdown by star;
- store reviews for the applications you ask about, including the review text, rating, date, country, and the display name of the review's author where the store publishes it;
- service messages our API returns, including errors.
We do not send any assistant provider the data of another Lovemobile customer, and we do not send your authentication credentials.
The provider is your choice, and its terms apply
Because you pick the assistant, the recipient and the country where it processes your data depend on that choice, and we control neither. Each assistant provider handles your conversation with its assistant under its own terms and privacy policy, as an independent controller. Connecting the connector is your explicit consent to this transfer, including to a provider outside the European Economic Area, where the law may protect your data less than it does here. You can withdraw that consent at any time by disconnecting the connector.Read that provider's terms before you connect. In particular, providers differ on whether they use conversations to train models, and consumer plans often differ from business plans at the same provider. That decision sits with you and your provider, and we cannot make it for you.
Reviews written by other people
Store reviews we retrieve are published by the app stores and can contain the display name of the review's author and free text that person wrote. We retrieve them only for the applications your requests refer to, only to provide the analysis you asked for, and we do not combine them with other sources to identify anyone.Authentication, tokens and disconnecting
The connector uses OAuth 2.0. You authorise access on a Lovemobile page, so your password never reaches the assistant. After you authorise, the assistant provider stores the access and refresh tokens issued for your account and uses them to call our service until access is revoked. You can revoke at any time by removing the connector in the assistant, which also withdraws the consent described above. After that it can no longer call us on your behalf, and we delete the tokens we hold for it. Data already shown in your past conversations stays with that provider under its terms.What the connector does not do
- We do not receive or store the text of your conversations with the assistant. We receive the parameters the assistant sends when it calls our tools, and we keep what is listed in "What we receive" above.
- We do not request or read the assistant's memory, chat history, conversation summaries, or your uploaded files.
- We collect nothing from your assistant session beyond what it sends us to execute your request.
- Connector calls reach us from the assistant provider's infrastructure, so for those calls we do not receive your IP address or device information.
- We make no automated decision about you that produces a legal or similarly significant effect.
Why we use it, and on what basis
To give you the service you signed up for, to run the connector when you ask it to, and to support you while you use it. That is performance of our contract with you.To answer enquiries, keep the service available and secure, investigate errors and abuse, and understand which pages work. That is our legitimate interest, and you can object to it.
To load analytics, to send you news you asked for, and to pass your requests to the AI assistant you connected. That is your consent, and you can withdraw it at any time without affecting what happened before you did. For the connector, you withdraw by disconnecting it.
To keep accounting records and answer lawful requests. That is compliance with a legal obligation.
What we do not do with it
We do not sell personal data, and we do not share it for cross-context behavioural advertising. We do not use the contents of your account to advertise to you. We do not use your data to train our own models. What you look up through the connector stays yours: we do not use your queries to advise another client, and we do not tell anyone which apps or search terms you are watching.Who else sees it
Service providers.Hosting, email delivery and analytics providers process data on our instructions, under contract, for our purposes only. The current list is available on request at [email protected].
The assistant provider you connect, on the terms in the connector section above.
Legal requests.
We disclose data when a law, a court or a competent authority requires it, and when we need to establish, exercise or defend a legal claim.
A change of ownership.
If the business or part of it is sold, merged or reorganised, data may transfer with it. We will tell you before that changes how your data is handled.
How long we keep it
- Account data stays while your account exists and for 12 months after you close it.
- The applications and search terms recorded in your account through the connector are kept until your account is deleted.
- Connector tokens are kept until access is revoked, and are deleted when it is.
- Connector request logs and server logs are kept for up to 12 months.
- Enquiries are kept for up to 24 months from your last message to us.
- Accounting records are kept for as long as tax law requires, which is longer than any of the above and applies regardless of deletion requests.
Where it goes
We are established in Cyprus, inside the European Economic Area, so your data reaches us without leaving it. Some of our providers process data outside the EEA. Where they do, the transfer runs on a European Commission adequacy decision for that country, or on Standard Contractual Clauses together with the measures those clauses require. The assistant provider you connect processes data wherever it operates, and that is covered in the connector section above.Your rights in the EEA and the UK
If the GDPR or the UK GDPR applies to you, you can ask us what data we hold about you and receive it, ask us to correct or delete it, ask us to restrict or stop a particular use, ask for it in a portable form, object to any use we base on legitimate interest, and withdraw consent you gave.Write to [email protected] and we answer within one month, at no charge. If the answer does not satisfy you, you can complain to the supervisory authority where you live. Ours is the Office of the Commissioner for Personal Data Protection of the Republic of Cyprus.
If you are a business customer and need a data processing agreement for the data you put into the service, write to us and we will provide one.
Your rights in California
If the CCPA as amended applies to you, you can ask us to tell you what personal information we collected about you in the last 12 months, where it came from, why we collected it and who we disclosed it to; ask us to delete it; ask us to correct it; and ask us to limit the use of sensitive personal information, which we do not collect for this purpose.We do not sell personal information and we do not share it for cross-context behavioural advertising, so there is nothing to opt out of on that ground. We will not treat you differently for exercising any of these rights.
Write to [email protected]. We verify the request against the email on your account before we answer it. An authorised agent may submit a request on your behalf with written permission that we can verify.
